Episode 14: Transform Your Employee Interactions Into Lasting Connections with Bestselling Author Joey Coleman

Episode 14: Transform Your Employee Interactions Into Lasting Connections with Bestselling Author Joey Coleman

 

In this episode of the Positively Altered Podcast, Dr. Cindy chats with bestselling author and customer experience expert Joey Coleman. Joey shares actionable strategies to build meaningful relationships in both business and personal life. From fostering emotional connections to creating loyalty among employees and customers, Joey’s insights reveal the power of authentic engagement. Packed with humor, energy, and thought-provoking ideas, this conversation inspires listeners to transform their interactions into lasting connections. Don’t miss this dynamic episode that promises to leave you positively altered!

 

In this episode, we cover:

 

• (8:45) Do you really have personal and emotional connections with your team members?
• (10:15) Get your employees to say, “You care about me for more than my work!”
• (13:50) Is there anyone I need to fire?
• (20:50) Human beings are dying for connections.
• (24:22) I’m a human, you’re a human, let’s interact.
• (40:36) Rapid-Fire Questions

 

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About Dr. Cindy: Dr. Cindy M. Howard is a speaker, author, and board-certified chiropractic internist and nutritionist in private practice. 

 

Keynote Speaking - Call (708-692-7243) or email Dr. Cindy’s team for her availability or visit her speaking page. Dr. Cindy speaks on inspirational themes in her book and on a wide range of health topics. 

 

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Dr. Cindy’s Book - Positively Altered: Finding Happiness in the Bottom of a Chemo Bag tells the story of her walk through Hodgkin’s lymphoma and all that her journey revealed about who she is and how she chooses to overcome what life throws at her. 

 

About Dr. Cindy’s Guests:

Joey Coleman helps companies keep their customers and employees. As an award-winning speaker, he shares his First 100 Days® methodology for improving customer and employee retention with organizations around the world (e.g., Whirlpool, Volkswagen Australia, and Zappos). 

 

His two books have received critical acclaim and both were instant Wall Street Journal best sellers. Never Lose a Customer Again shows how to turn any sale into a lifelong customer. 

His newest book, Never Lose an Employee Again details a framework that companies around the world can use to reduce turnover and increase employee engagement.

 

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